What do I need to do to upgrade my account?
You need a valid ID(NIN, Voter card, Nigerian Passport, Driver's
license), utility bill and passport photograph
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My account balance is wrong
if you discovered that your account balance is wrong upon login, kindly reach out to us via our social media platform or send us an email
FAQs on the Levels of Account Tier
There are 3 different account tiers based on regulatory requirements set by the Central Bank of Nigeria. These Tiers determine the limits on transactions, deposits, and documentation requirements. They are; 1. Tier 1 ∙ Requirements:: o Minimum ...
I am unable to transfer over ₦100,000?
Kindly upgrade your mkobo account to tier 2 or tier 3
How Do I Increase My Transfer Limit from ₦1,000,000 to ₦5,000,000 on the Mkobo Bank App?
Pre-conditions for Increasing the Transfer Limit:** * You must be on Tier 3. * Your current account balance must exceed ₦1,000,000. **Required Documents:** * A duly completed Limit Increase Indemnity Form. * A Transfer Limit Increase request ...